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As part of its ongoing drive to offer the best customer experience on board, MSC Cruises has adopted one of Fidelio Cruises’ latest applications - FC Smart iGuest. The app has been installed initially on board the 3960-passenger MSC Divina.
As a generation of new mega-liners joins the world's cruise fleet and the number of passengers on board continuously increases, effective asset management has never been more important. Fidelio Cruise has developed FC Mobile Gangway, a mobile version and add-on to the company's standard SPMS Gangway Security Module.
Fidelio Cruise Software is designed to make cruise ship operation and management more efficient. The FC Universal Interface enables third-party systems including telephone systems and interactive TV to access the SPMS whilst other interfaces are available specifically to integrate third-party software applications on board.
Ship's Property Management System provides cruise operators with a central information repository for details of all individual passengers, groups, crew and visitors. From data consolidated in the Ship's Property Management System an extensive range of software modules have been developed to improve productivity and raise profitability.
The optional Modules significantly enhance the functionality of the Ship's Property Management System and are designed to simplify the management of many routine operations on board. The SPMS Modules are raising efficiency and providing opportunities to generate more revenue.
Materials Management System - a real-time fleet-wide inventory and consumables management system available both at an individual shipboard level and, at a cruise line’s headquarters, across a fleet of vessels, enabling complete constant central control of all consumables.
Fleet Management System is a powerful management tool installed in a cruise line’s headquarters and across a fleet of ships to log all transactions and make data available for shore-based managers to compare operational and financial performance against a range of parameters.
Cutting edge point-of-sale software developed by MICROS is integrated with the Company’s Onboard Card to create one central system and a cash-free shipboard environment.